05

12/05/2014

5.10.4.0

Correction

If an invoice is created from a service order in Shipping Data Entry, the new records will be created in the Item Packaging table, and packaged quantity will match shipped quantity for any items in the shipping invoice.

04

12/02/2014

5.10.3.0

Correction

The Open Service Order Report did not sort by salesperson. This has been fixed.

03

10/17/2014

5.10.3.0

Correction

Once the Problem Description button on the Service Info panel in Service Item Maintenance and Service Item Inquiry was enabled, it stayed enabled until the user closed the panel regardless of whether the problem description field was blank or not for the highlighted service item. This has been fixed. The Problem Description button is supposed to be enabled only if the problem description text is entered for the highlighted service item entry.

Correction

When the Service Info dialog size was expended in Service Item Maintenance and Service Item Inquiry, the list box did not expand.  If the user expanded the list box, it would overlay the drill down and problem description icons. This has been fixed.

Feature

Several new fields were added to the list box on the Service Info panel in Service Item Maintenance and Service Item Inquiry for the users to view.

Feature

The Drill Down button on the Service Info panel in Service Item Maintenance was modified to start up Service Order Entry if the current service order is highlighted, and allow users to modify this service order.

Correction

If a service order was copied from an existing or history service order, and the Copy Memos check box was selected, memos were not copied form the existing to the new service order. This has been corrected.

Correction

Memos were not copied from current to history service orders. This has been corrected.

Correction

Changes have been made to prevent error 88 in the GridAC.pvc program in Service Order Entry when entering data into the service items and service details grids.

Correction

Changes have been made to prevent setting initial negative freight amount on the invoices created from a service order if the freight amount on the service order is positive or zero.

Correction

When invoice created from a service order was deleted, the invoice deleted status was set to all service item entries for this service order, even if they were not on the invoice. This has been corrected.

Feature

ASI Service Center Views have been added to Business Insights Reporter.

Feature

Unlock ASI Addition logic has been change to populate the unlocking key multi-line automatically when the Addition is enabled for a different company in the same installation of Sage 100.

Feature

The StatusTime field has been added to the service item entry and service item entry history files. The status time will be set automatically when the service item entry status code is changed, and can be corrected manually.

Feature

The following new fields have been added to the Service Item Log and Service Item Log History files: StatusTime, Staus End Date, StatusEndTime, MinutesInStatus.

Feature

Change Status Log Records button has been added to the Service Order Entry, Service Item Entry, Service Order Entry History and Service Item Entry History. If you highlight the service item entry line, and then press the button, a new panel will pop up showing all status log records for this service item. You can make corrections of the status date or status time, and the program will recalculate the end date/time and the minutes in status value for all log records.

Correction

Changes have been made to prevent error 47 in the CI_CreditCardConversionTime program during the ASI Service Center conversion.

02

08/11/2014

5.10.3.0

Feature

Credit Card Processing has been enhanced to include Level III Credit Card Processing.

Correction

Changes have been made to prevent sending credit card transactions from Service Item Entry.

Correction

The I/M record for the ASISMC enhancement showed a 5.00 data version, even after several conversion runs. This has been corrected.

01

07/11/2014

5.10.0.0

Correction

The Delete/Change Item utility was changing/deleting the entered item and all other items that had the entered item code as a part (beginning) of their own item code. This has been corrected.

Correction

Changes have been made to allow setting the demo/loaner flag on the sales order line if the shipped quantity were not equal to the ordered quantity.

Correction

Changes have been made to enable some of the Paperless Office electronic delivery options in ASI Service Center.

00

05/27/2014

5.10.0.0

Feature

The auto complete function has been added to Demo/Loaner Item, Demo/Loaner Serial, Complaint Code, Failure Reason, Group Code, Service Item Code, Service Item Serial, Service Technician, Status Code, and Warranty Code

Correction

Items that are not checked as UseInSO are no longer allowed in the SM module

Feature

A few changes have been made to Time Transactions:

- A button labeled "New" has been added to Time Transactions panel, which has the ability to add new time transactions from Service Order Entry.

- If any changes are made to the billed transaction time, which is assigned to the details line in the Time Transaction entry, they will be reflected on the detail transaction hours and ordered qty.

- If any change is made to the billed transaction (transaction that is assigned to the details line) time when this transaction is opened from the service order entry and if Cancel is pressed on the selected entry, the warning message will be sent, but I will allow to cancel the changes, so the time will be different on the transaction entry and on the detail line.

- If we close a Service Entry or a Service Order, the program will check if the sum of transaction hours in the Time Transaction Table matches the number of transaction hours for this detail line. If they do not math then a warning message will be sent, but the program will still allow you to close.

Correction

Change serial number logic in Warranty replacement file has been corrected, it no longer replaces all serial numbers regardless of the item code.

Correction

Change serial number, which was changing the serial number in the demo and demo history files, has been removed.

Feature

The Service Order upd program no longer creates a service item when a demo item is sent.

Feature

A button labeled "Copy Line to Selected Service Items" has been added to the details tab of Service Order Entry. If you highlight the detail line, and then press this button, a new panel will pop up showing all the service items. You can select the service items you would like to add this line to and then press OK. When OK is pressed, the detail line will be added to all highlighted service items. There is a check box on that additional panel to recalculate unit price on each service item.  If the selected line is a labor line, a service technician will be assigned from the original line.

Feature

Change Item Code functionality has been added to Service Item Maintenance. Now you can choose if you want to change just the serial number, the item code, or both of them at the same time. The Serial History button now shows serial and item changes.

Feature

LEV440_SM_A1_CONVERT_TO_SM_531ServiceItemSerialHistory has been removed from the SM Level Conversion program. If they convert from 4.30 to 4.40, the new service item serial history file will be empty.

Feature

The “Apply” button has been added to the Service Item Maintenance panel. When pressed, it will save changes for the Service Item and will then show the panel with the check boxes and the selection grid. You can choose Service Orders to apply changes to and the changes that need to be applied, such as line warranty or product line. If the Service Order is opened, the program will offer to retry or cancel. If you choose to cancel, the opened order will be skipped, and the program will go to the next order. All errors will be shown in the message box at the end.

Feature

You are no longer allowed to enter a scrapped service item on a Service Order, and you can no longer check the service item as scrapped if this service item is entered on a Service order. If a scrapped item is entered on a Service Entry before this change was made, you will not be allowed to close the entry until the issue is resolved.

Correction

After the upgrade from MAS 4.5 to 5.0 the credit hold feature was disabled. This allowed employees to bypass the credit holds and sell to customers they should not have sold to. This has been corrected.