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Service Item - Service Info Tab |
  
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Service Item - Service Info Tab |
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The Service Info tab lists all the service orders, current and history, that exist for this service item. You can sort the list by clicking on one of the headings at the top of the list box.
To see more information about any one of the service records, click the drill down button on the right (
). If the highlighted service order is a history service order, clicking on the drill down button will start up history inquiry for that service order. If the highlighted service order is a current service order, clicking on the drill down button will start up service order entry allowing you to edit that service order.
If all you want to do is see the full text of the problem description that was entered for that service item entry, click on the problem description button (
).
The button "Create Service Order" will allow you to pick a service type and then will create a new service order with one entry for this service item.