Navigation:  Utilities Menu > Update Service Item Totals

 

The Update Service Item Totals utility will read through the service history and recalculate the totals for each service item.  These totals include:

TotalWarrantyHours

TotalWarrantyLaborCost

TotalBillableHours

TotalServiceLaborCost

TotalServiceLaborSales

TotalServiceMaterialCost

TotalWarrantyMaterialCost

TotalMaterialSales

 

The primary reason for running this utility is when you have upgraded from a legacy version of Service Center (Service & Warranty Management) which did not maintain these totals.  It does not do any damage to run it again if you are not sure.