Whether you simply forgot and missed a renewal date or let it lapse and maybe later changed your mind, some Sage 100 customers have asked, “What happens if my subscription expires?” The short answer is, you still have options and software access. Here’s a rundown of the grace period, functions you can still access, and what to do if your Sage 100 software subscription expires.
Sage 100 allows a 45-day grace period with full access to your Sage 100 data once your software subscription expires. You will receive a message informing you that the subscription has expired along with a display showing how long you can continue using Sage 100 with full access as follows:
Error: “Your Sage 100 subscription has expired. You can continue using the software for 45 days. Please contact Sage before xx/xx/xxxx to renew your subscription”
DURING the grace period, you can still contact us or Sage sales to renew your subscription if the expiration was unintentional.
AFTER the 45-day grace period, Sage 100 will offer Read-Only access to data. In other words, you can no longer enter transactions or perform any other process that writes to the database, but you can still view existing data.
TIP: How to Verify Your Sage 100 Subscription Plan Expiration Date:
1. Open Library Master > Setup > System Configuration
2. On Modules tab, verify Sage 100 Subscription Expiration Date is accurate
Using Sage 100 With an Expired Subscription
Once the subscription and grace period has expired, you can still open Sage 100 and view existing data, but you will no longer have the ability to make changes or enter new transactions. In a nutshell, here’s what Sage 100 looks like with an expired subscription:
- Reports will run since reports are simply reading existing data.
- Maintenance screens will still be accessible, but the fields will be display-only (similar to Inquiry screens).
- Visual Integrator Import Jobs will be accessible to view, but the fields will be disabled and the buttons to execute the Import Job will not be displayed.
QUESTIONS? Get in touch if you have a question or need Sage 100 support.