The ASI Technology Blog

If you think customer service is something handled by just one department in your manufacturing business, it’s time to reframe your thinking. Customer service has expanded its scope to be in every part of the business, from sales to the...

When Acumatica announced all the new features in the Acumatica 2019 R2 rollout, they promised increased productivity and accelerated growth. This new release did not disappoint. With exciting new integrations and enhancements, this is the...

So much of what we do centers on becoming more efficient. We call out “Hey Google” (or Alexa or Siri) so we can queue up music we like, navigate to a new place, or read the next step in a recipe without having to stop whatever else we’re...

Lean—the practice of minimizing waste to maximize value—made its first big impact in business with Henry Ford in 1913, before being improved on by a team at Toyota in the 1930s. And while it’s wildly obvious why lean is beneficial to...

Businesses are inundated with data on a daily basis, everything from financial information to website statistics. There’s so much information available to businesses, but what’s important isn’t the volume of data so much as what your...

With the rapid advance of technology, we’re so used to our devices connecting to everything and anything we can think of. From phones controlling our garage doors and thermostats to watches that pinpoint our GPS location and report back...

Many of us remember the days when software came in a box you bought at a store. Inside were floppy disks and a booklet on how to install the software. We progressed to 3.5” disks, and then to CD-ROMs. Then came the day when you went to...

Thanks to decades of sci-fi books and movies, most of us have a basic grasp of artificial intelligence (AI). But do you really know what it is and how it works? How about machine learning? And how are the two connected? First, let’s look...

Popularized by Toyota, lean manufacturing is all about cutting out waste to improve quality, reduce production time, and save money. It’s all about doing more with less, whether that’s material or a more immaterial approach such as...

We often talk about the difference between “street smarts” and “book smarts,” leaning heavily toward one over the other depending on the situation. While both are helpful in different ways in the business world, there’s also the rising...

Ask any warehouse manager what the most important issue is in their industry and/or workplace, and they’ll probably tell you that it’s safety. Signage is everywhere, rules are constantly being made (and ideally enforced), accidents...

Often, software automation conjures up images of manufacturing, fulfillment, logistics, and finance; but, automation in human resources is catching up. HR management software, or HRMS, is rising in popularity, and following the trends of...

Digital transformation has impacted how CFOs plan to boost savings, efficiency, and agility in the modern business world. According to a Grant Thornton report, CFOs must alter their mindset around technology investments, “willing to...