With the advent of new technology and different ways of doing things come changes in job availabilities. Twenty years ago, there was no such thing as a social media specialist or app developer. Today there is no longer need for switchboard operators or bowling alley pin setters.
As old jobs disappear, new ones appear. Thanks to the use of business intelligence, companies can grow, expand, and profit in new ways. Data-driven companies know the information gleaned from their systems doesn’t supplant the statistical analyst who once worked the spreadsheets but complements her job in new ways.
Using Business Intelligence
Lamplighters, copy boys, and switchboard operators all share one thing in common: human ingenuity pushed their jobs aside. Automation, including electric lights, email and texting, and automatic phone switches—all created by human ingenuity—pushed technology to the next level. With human ingenuity, the use of business intelligence takes automation and puts it to good use.
The ultimate goal of a useful data analytics and business intelligence system is to inform decision-making. With the right use of business intelligence, companies can:
- Improve operational efficiency: In business, there are two leverage points to grow profits: increase gross revenues or decrease operating costs. Both will help boost net revenues. Business intelligence can be used to improve operational efficiencies, reduce costs, and improve productivity, which lead to higher net revenues.
- Increase revenue: Facts revealed through smart data analytics and business intelligence can lead to creative insights into profitable business strategies. New approaches to business problems may increase sales. That also tilts the revenue equation favorably for any company and, combined with decreased costs, boosts profits.
- Shorten customer response times: Companies that rely on the use of business intelligence to inform their customer service operations can dramatically shorten the response time to customer queries. By automating how queries enter the company through multiple channels, they can be routed more quickly to the appropriate person. Short response times lead to happier customers.
- Solve business problems: Looking across business intelligence data also helps you pinpoint recurring issues. These problems may be small, but over time can result in drains upon systems, profitability, and worker productivity. The use of business intelligence can help you find and fix these problems.
The automation of business processes isn’t new. It’s what allows businesses to progress over time. If you employ automation, your business will be able to survive and thrive in times of stress. Using data, analytics, business intelligence, and automation, you’ll be in a much stronger position to weather the storms of competition, economic downturns, and more. The future begins with the right use of business intelligence and automation that improves many areas of your business.
Building Business Intelligence and Automation with ASI
If you’re looking for the right place to start, begin with getting the right automation and software in place. Finding the right solutions is easiest with the partnership of a solutions provider that knows your business and your needs. No matter the size of your business, Accounting Systems, Inc. has the right business software solutions to help you grow. With our team of experts on your side, you can improve your bottom line and keep growing far into the future. Learn more today.