Surprising Benefits of CRM Software

CRM stands for customer relationship management, and it’s an approach to communications that will help you build long-lasting relationships with your customers. Although many people refer to it as software, CRM is actually a strategic, systematic approach to building...

Do Your Customers Trust You?

I absolutely love the message of this article by Jack and Suzy Welch.  It’s not that there is anything revolutionary about the message.  In fact, it’s quite the opposite: In whatever role you play, be it in your personal life, professional life or any role in between,...

Working with File Attachments in Sage CRM

The newest release of Sage CRM 7.1 SP2 introduced several enhancements to the file attachment functionality, including the ability to upload multiple files at once, attach multiple files to a single task, and a new drag-and-drop interface. Let’s take a closer look at...