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Service Item Maintenance |
  
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Service Item Maintenance |
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Service Item Maintenance is the feature that allows you to add, change, and delete Service Items from your permanent database. For more information about Service Items and their important role in ASI Service Center Management, see Service Types. One of the critical features of a good store of service information is the ability to find the equipment or items the customers own easily, and to quickly retrieve the history pertaining to that item. In Service Item Maintenance, you can find records by entering an Item Number and Serial Number, or a Serial Number by itself, or you can use the lookup feature to search for Service Items by almost any field, or a combination of fields.
Once you have found the record, the information pertaining to that record is divided into four sections, each on a tab of its own.
The three fields shown here, Item Code, Serial Number, and Item Description all covered in more detail in Service Item Main Tab. The buttons for Service Item Memo's, Change Serial Number, and Service History are also covered in the More section under the Service Item Main Tab.
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