Customer Self-Service Portal in SageCRM

Your customers have access to more information than ever before. As a result, many of them are accustomed to finding the answers they need whenever and wherever it’s convenient for them. With all of the information available through Google, social media, and online...

E-Marketing in SageCRM

One of the most popular and exciting additions to SageCRM Version 7.1 has been the E-Marketing functionality that was added. This new feature allows you to create and manage email marketing campaigns directly from within your SageCRM application. You can select from...

Why CRM is Essential to your Marketing Effectiveness

Customer Relationship Management (CRM) is often misrepresented as a simple contact management tool when, in fact, it can manage every aspect of your customer interactions.  When you are reaching out to a prospect, it’s important to know how many times they have...