by Cooper Black | Jul 7, 2015 | Client Management, CRM, social media, Technology
CRM Tips: Using Social Media to Connect and Engage with Customers While it’s obvious that technology has changed many things about society, many businesses are still operating on old-school principles when it comes to customer engagement. In the past, businesses...
by ASI | Feb 8, 2013 | Client Management
I must admit, I had to read this article a few times to really wrap my head around its message. It’s not that I am unfamiliar with benchmarking, I just was not all that excited about the title of the article. Don’t let the title fool you – this message applies...
