by ASI | Feb 8, 2012 | ASI News, CRM
CRM is a fertile ground for security breaches. By their nature, most CRM applications involve mobile devices, such as notebook computers that employees bring into the field, and many applications use wireless connections to talk to the server. As a general rule, any...
by ASI | Feb 1, 2012 | MAS 90 & MAS 200 News
You probably know that it takes much more time, money, and effort to acquire a new customer than to retain an existing customer. In this article, we’ll explore a few ideas for leveraging the tools and data in Sage CRM to make the most of every customer interaction,...
by ASI | Jan 4, 2012 | CRM
In a recent article on the Wall Street Journal’s MarketWatch.com, Nucleus Research finds that The CRM investment is worth it even on second-, third-, and fourth-generation investments. Their research found that Customer Relationship Management (CRM) applications...
by ASI | Dec 1, 2011 | ASI News, CRM, MAS 90 & MAS 200 News
Sales and marketing people are on the move and they need the ability to access and manage information from any device. Customer Relationship Management (CRM) software is following their lead and making the information more accessible and flexible with each release....
by ASI | Oct 20, 2011 | MAS 90 & MAS 200 News
Your customers have access to more information than ever before. As a result, many of them are accustomed to finding the answers they need whenever and wherever it’s convenient for them. With all of the information available through Google, social media, and online...
