by Cooper Black | Jul 7, 2015 | Client Management, CRM, social media, Technology
CRM Tips: Using Social Media to Connect and Engage with Customers While it’s obvious that technology has changed many things about society, many businesses are still operating on old-school principles when it comes to customer engagement. In the past, businesses...
by ASI | Apr 27, 2014 | CRM, social media
When you think about ways to improve your customer relationships, do you think about social media? Does your company even have a social media strategy in place to foster customer relationships and build long-term customers? If you’ve never thought about implementing...
by ASI | Apr 4, 2013 | ASI News, CRM
I absolutely love the message of this article by Jack and Suzy Welch. It’s not that there is anything revolutionary about the message. In fact, it’s quite the opposite: In whatever role you play, be it in your personal life, professional life or any role in between,...
by ASI | Feb 8, 2013 | Client Management
I must admit, I had to read this article a few times to really wrap my head around its message. It’s not that I am unfamiliar with benchmarking, I just was not all that excited about the title of the article. Don’t let the title fool you – this message applies...
by ASI | Dec 3, 2012 | ASI News, CRM
It is a commonly known fact that customer relationships drive business value and create a successful company. Building and maintaining customer trust not only generates brand loyalty, but it also establishes a positive business reputation and leads to increased sales....
